RETURN POLICY

CURRENTLY, WE DO NOT OFFER RETURNS/ EXCHANGES AT THIS TIME FOR ALL ITEMS IS FINAL SALE

WHAT IF MY ITEM IS DAMAGED OR MISSING?

• Our team diligently inspects all items before shipping, therefore in the unlikely event that a product arrives damaged, or missing please contact customer support: info@shopabluxe.com Immediately. All damaged items must be shipped back within 3 business days from the proof delivery date NO EXCEPTIONS.
• A representative will review this information and assist you with a solution immediately. All damaged returns must have all original tags attached, including any hang tags. All items will be inspected for signs of wear, fragrance or smoke, and in the event that the item does not match the original condition, the buyer will not receive a refund NO EXCEPTIONS.

In your email, please include the following information:

• Order number
• Product name
• Picture of the damaged item

HOW DO I ORDER?

• You may place your orders anytime online 24/7 on our website. http://www.shopabluxe.com

PLEASE MAKE SURE YOUR BILLING INFORMATION IS ACCURATE AT THE TIME OF CHECKOUT. IN THE EVENT THAT YOUR BILLING INFORMATION IS INPUT INCORRECTLY YOUR ORDER MAY BE DELAYED IF ADDITIONAL VERIFICATION IS NEEDED TO PROCESS YOUR ORDER.

If your order requires additional verification we will advise you by phone or e-mail. This is why it's important that you leave both day and home phone numbers when ordering at checkout. For your protection from credit card fraud or identity theft, we may ask you to verify that you're the card owner of that order and that ship-to information is legitimate.

It is also important that you understand what we mean by bill-to information on the checkout process. The bill-to address is the billing address to which your bank mails your monthly credit card statement. The billing address you give us when placing your order must agree with the address that the card-issuing bank has on file. Please be sure you provide the correct billing information, even if the items are to be shipped to a different location.

We regret that this is necessary, but it is designed to protect the card owner as well as the retailer. We reserve the right to cancel any order due to potential fraud.


CAN I MODIFY/CANCEL MY ORDER?

• Unfortunately, once your order has been processed we are unable to modify or cancel any order. The customer assumes all responsibility once a confirmation number has been issued. Please double-check that you input the correct Information for shipping purposes shipping address cannot be updated once the order is placed.